affect the psychological well-being of employees and cause stress (Hellriegel, Slocum and Woodman, p. 364). Indeed, conflicting workplace ideas may lead to anger, tension, and anxiety. Deep and lasting conflicts that continue without
The Joy of Conflict Resolution Transforming Victims Villains and Heroes in the Workplace and at Home
Binding: Paperback
Rating: 5.0
Review: 8
Studio: New Society Publishers
The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and lighthearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.In over 13 years as a trainer, facilitator and mediator, Gary Harper has taught thousands of people in both the public and private sectors to successfully manage conflict. He also teaches for the Centre for Conflict Resolution at the Justice Institute in Vancouver, BC.
Manufacturer: New Society Publishers
Price: $19.95 USD
Hostile Work Environments - Escalating Conflict and What you Can Do About it
intervention becomes imperative. When disputing parties are unable to talk together, a third party can assist them in addressing the conflict. In the workplace, this can mean a number of things. A manager, supervisor, or HR staff, may work
Workplace Conflict Resolution: What’s Creating Workplace Conflict and 9 Easy Ways to Resolve it
dealing with superiors, as well as issues of pride, humility, conformity and all the other differences that cause conflicts in the workplace.• Acceptance and recognition of the differences, so your organization doesn’t try to have a
When Generations Collide Who They Are Why They Clash How to Solve the Generational Puzzle at Work
Binding: Paperback
Rating: 4.0
Review: 22
Studio: Collins Business
If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater. Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression. Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life. Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent. Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape. This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.
Manufacturer: Collins Business
Price: $15.95 USD
Is Workplace Conflict Destructive or Creative?
distorted by those we are depending on to provide it, the decision cannot be the best one possible. There is now doubt, workplace conflict resolution strategies - especially those that will allow you to do it yourself - will save you money
Handling Employee Stress in the Workplace
and abilities required to perform specific job functions. Another way to reduce conflict and stress in the workplace is to employ the use of employee assessments to learn more about your workforce. Employee assessments provide the
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