Binding: VHS Tape
Studio: Career track publications
"The Art of Resolving Conflicts in the Workplace" with Lawrence D. Schwimmer presents "Six Essential Techniques:" This video is adapted from the 85-minute video "Winning Face to Face" made by International Video Network. American management consultant, Lawrence D. Schwimmer presents a two-part training video illustrating six, easily learned techniques for resolving office conflicts and coping with hostile or uncooperative staff in a professional manner. In Part I, Schwimmer describes each of the six conflict resolution techniques: I vs. you language, anticipation, meta-talk, self-interest, limit-setting, & using consequences. Professional actors dramatize conflicts and demonstrate how the six techniques can be used to defuse and redirect office conflicts. In Part II dramatic sequences demonstrate how to use all six techniques to resolve conflicts resulting from four common sources: aggressive behavior; role confusion; stereotyping; and psychological manipulation. Before Lawrence D. Schwimmer was thirty he was president of his own multi-million dollar food company. A former executive with several Fortune 500 companies, at the time of the production of this video he was president of Schwimmer & Associates, a San Francisco-based consulting firm specializing in presenting conflict resolution programs. He has authored three books on business behavior and has presented his seminars on "Risk-taking and Managing Conflict" before more than 25,000 people throughout the country, including presentations at IBM, Polaroid, and Xerox.
Brand: Kanatola Productions
Manufacturer: Career track publications
Conflict Management in the Work Place
affect the psychological well-being of employees and cause stress (Hellriegel, Slocum and Woodman, p. 364). Indeed, conflicting workplace ideas may lead to anger, tension, and anxiety. Deep and lasting conflicts that continue without
Hostile Work Environments - Escalating Conflict and What you Can Do About it
intervention becomes imperative. When disputing parties are unable to talk together, a third party can assist them in addressing the conflict. In the workplace, this can mean a number of things. A manager, supervisor, or HR staff, may work
The Trophy Kids Grow Up How the Millennial Generation is Shaking Up the Workplace
Binding: Hardcover
Rating: 5.0
Review: 4
Studio: Jossey-Bass
The first wave of the Millennial Generationborn between 1980 and 2001is entering the work force, and employers are facing some of the biggest management challenges theyve ever encountered. They are trying to integrate the most demanding and most coddled generation in history into a workplace shaped by the driven baby-boom generation. Like them or not, the millennials are America future work force. They are actually a larger group than the boomers92 million vs. 78 million. The millennials are truly trophy kids, the pride and joy of their parents who remain closely connected even as their children head off to college and enter the work force. Millennials are a complex generation, with some conflicting characteristics. Although theyre hard working and achievement oriented, most millennials dont excel at leadership and independent problem solving. They want the freedom and flexibility of a virtual office, but they also want rules and responsibilities to be spelled out explicitly. Its all about me, might seem to be the mantra of this demanding bunch of young people, yet they also tend to be very civic-minded and philanthropic. This book will let readers meet the millennials and learn how this remarkable generation promises to stir up the workplace and perhaps the world. It provides a rich portrait of the millennials, told through the eyes of millennials themselves and from the perspectives of their parents, educators, psychologists, recruiters, and corporate managers. Clearly, the millennials represent a new breed of student, worker, and global citizen, and this book explores in depth their most salient attributes, particularly as they are playing out in the workplace. It also describes how companies are changing tactics to recruit millennials in the Internet age and looks at some of this generations dream jobs.
Brand: Kanatola Productions
Manufacturer: Jossey-Bass
Price: $24.95 USD
Bullies in the Workplace
for a comprehensive approach: 1. Policies Against Bullying: Leadership in the workplace must establish clear policies against bullying and for healthy conflict resolution. Clarifying that bullying is unwanted, aggressive, negative behavior
Excerpt From The Art Of Managing: Conflict Behavior Styles
other subgroups, are more task oriented, demonstrate increased satisfaction, and work toward better decisions. "The Art of ManagingHow to Build a Better Workplace and Relationships" helps you define your behavior in conflict situations.
Conflict - What Every Company Needs
is an irritant. But what does the oyster do with that irritant? It transforms that grain of sand into a pearl. Conflict is like that grain of sand. It can be an irritant. But the possibility of new ideas, innovative solutions, and stronger
The Art of Resolving Conflicts in the Workplace The Six Essential Techniques with Lawrence D Schwimmer Adapted from Winning Face to Face
Binding: VHS Tape
Studio: International Video Network
"The Art of Resolving Conflicts in the Workplace" with Lawrence D. Schwimmer presents "Six Essential Techniques:" This video is adapted from the 85-minute video "Winning Face to Face" made by International Video Network. American management consultant, Lawrence D. Schwimmer presents a two-part training video illustrating six, easily learned techniques for resolving office conflicts and coping with hostile or uncooperative staff in a professional manner. In Part I, Schwimmer describes each of the six conflict resolution techniques: I vs. you language, anticipation, meta-talk, self-interest, limit-setting, & using consequences. Professional actors dramatize conflicts and demonstrate how the six techniques can be used to defuse and redirect office conflicts. In Part II dramatic sequences demonstrate how to use all six techniques to resolve conflicts resulting from four common sources: aggressive behavior; role confusion; stereotyping; and psychological manipulation. Before Lawrence D. Schwimmer was thirty he was president of his own multi-million dollar food company. A former executive with several Fortune 500 companies, at the time of the production of this video he was president of Schwimmer & Associates, a San Francisco-based consulting firm specializing in presenting conflict resolution programs. He has authored three books on business behavior and has presented his seminars on "Risk-taking and Managing Conflict" before more than 25,000 people throughout the country, including presentations at IBM, Polaroid, and Xerox.
Brand: Kanatola Productions
Manufacturer: International Video Network
When Generations Collide Who They Are Why They Clash How to Solve the Generational Puzzle at Work
Binding: Paperback
Rating: 4.5
Review: 21
Studio: Collins Business
If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater. Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression. Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life. Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent. Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape. This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.
Brand: Kanatola Productions
Manufacturer: Collins Business
Price: $15.95 USD
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